Never Say No Auto

Charlie and Jay are the absolute best! They went above and beyond for me but weren’t to pushy at all. They made sure my needs were met and I walked off the lot with the car the car that I wanted. Not to mention they gave me top dollar trade on my old vehicle. If you’re looking for a dependable and trustworthy dealership, I hands down recommend them!

I don’t have any other words to describe just how incredible this experience was…. Phenomenal just doesn’t seem to do my experience with Mike and the rest of the staff that I encountered at the Glenstone location in Springfield, MO enough justice. Once again, thank you all for making this experience one of the best memories here in Springfield that will last me forever.

Amazing! After being disappointed several car lots that day. My last stop was Never Say No. Charlie immediately had my respect when he walked out to meet me on the lot. GoodWill and Charlie did everything possible to get me in a vehicle that I wanted to drive and they even helped me clear up some past debt in the process! They are just kind, honest and helpful guys. This dealership definitely knows their business :)

***UPDATE*** My spouse called and was able to speak to someone different and had a lot better experience then I did. We did end up taking the car to the shop they recommended and what was wrong with the car was not covered under warranty HOWEVER Never say no DID fix a few of the bigger issues like it not starting and the windows out of pocket themselves so I am happy about that no one should be sold a car with so many issues it’s almost as though they didn’t do a walk through so to speak or really check it out once they got it. I know when we were there they had just had a bunch of cars broken into and they didn’t really have a big inventory to choose from. I still think the first guy had poor customer service/ communication but I am very pleased there was some resolution a lot of car pleases especially used car places wouldn’t go out of their way to help. this is my third car I have gotten from never say no auto. My first two were amazing had no issues and I absolutely loved them and the people are friendly however, I got a 2021 Nissan Sentra about three months ago. We did a test drive it initially, and had it out for a while. A couple weeks after bringing it home I noticed it had some kinks for example, randomly eight times out of 10 when you go to roll down any other window other than the driver window they do not roll down. You don’t even hear the motor trying to it’s an electrical issue. I have also had the car randomly break because I think I’m gonna hit some thing and there’s nothing in front of me. I think my biggest issue is now the car randomly doesn’t start which I believe is odd because I’ve had the battery tested and the starter tested and has neither one of these. Everything turns on in the car. The car just says there’s an issue and I can’t start. If I plug up jumper cables to it immediately starts sometimes it’ll work just for me unplugging and replugging up the battery I understand these are used cars but there’s no way I should have this many issues with the car purchased so soon .